The throttling recently affected "OES 5262," a fire department vehicle that is "deployed to large incidents as a command and control resource" and is used to "track, organize, and prioritize routing of resources from around the state and country to the sites where they are most needed," Bowden wrote. Santa Clara Fire paid Verizon for "unlimited" data but suffered from heavy throttling until the department paid Verizon more, according to Bowden's declaration and emails between the fire department and Verizon that were submitted as evidence.įurther Reading Goodbye, net neutrality-Ajit Pai’s FCC votes to allow blocking and throttling "The Internet has become an essential tool in providing fire and emergency response, particularly for events like large fires which require the rapid deployment and organization of thousands of personnel and hundreds of fire engines, aircraft, and bulldozers," Bowden wrote. The government agencies are seeking to overturn the recent repeal of net neutrality rules in a lawsuit they filed against the Federal Communications Commission in the US Court of Appeals for the District of Columbia Circuit. Verizon imposed these limitations despite being informed that throttling was actively impeding County Fire's ability to provide crisis-response and essential emergency services."īowden's declaration was submitted in an addendum to a brief filed by 22 state attorneys general, the District of Columbia, Santa Clara County, Santa Clara County Central Fire Protection District, and the California Public Utilities Commission. "This throttling has had a significant impact on our ability to provide emergency services. "County Fire has experienced throttling by its ISP, Verizon," Santa Clara County Fire Chief Anthony Bowden wrote in a declaration. rejects Verizon’s “customer support mistake” excuse for throttling We will update this page when we have more information.Further Reading Fire dept. We don’t have a mailing date yet for payments. Your payment amount depends on several factors, including how many people file claims. To be eligible, you must file a claim by May 18, 2023. How do I apply for a refund?Īpply for a refund at What is the deadline to apply for a refund? In addition, former customers who cashed a check from AT&T aren’t eligible. you didn’t already get a payment from AT&T in this matter.Ĭurrent AT&T customers aren’t eligible for a payment because they received a bill credit from AT&T in 2020.you experienced data throttling (slow data speeds).you had an unlimited data plan at some point between Octoand June 30, 2015.You may apply for a payment if you meet all these requirements: What was the lawsuit about?Īccording to the FTC’s lawsuit, AT&T unfairly reduced data speeds for customers with unlimited data plans, a practice known as “data throttling.” After customers used a certain amount of data in a billing cycle, they experienced data speeds so slow that many common activities like web browsing and video streaming were difficult or impossible. Now, the FTC is using the remaining money from the settlement to refund eligible consumers who haven’t already received a payment. As a result of the settlement, AT&T refunded more than $52 million to current and former customers. The FTC sued AT&T, and the company agreed to settle. About the FTC Show/hide About the FTC menu items.News and Events Show/hide News and Events menu items.Advice and Guidance Show/hide Advice and Guidance menu items.Competition and Consumer Protection Guidance Documents.Enforcement Show/hide Enforcement menu items.
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